PENTAX Announces Pro Program: Benefits Include Equipment Loans and Expedited Repairs
Press Release
PENTAX Imaging Company has announced a PENTAX Professional
Services program (PPS) to support professional photographers with
several services and benefits. Designed exclusively to support PENTAX
products for the working pro, membership is complimentary and limited
to working professional photographers.
Known for superior photography products including the K series of
digital SLR camera bodies that are compatible with every PENTAX lens
ever made, PENTAX systems allow lens interchangeability for a
multitude of photographic options. PENTAX will continue to release new
and exciting lenses including super fast, special purpose, impressive
zoom ranges, and telephoto lenses that will incorporate the new SDM
(Supersonic Drive Motor) technology for ultra fast and quiet
auto-focusing.
Benefits to members of the new PPS program include:
— 72 hour rush turnaround on most PENTAX digital SLR repairs.
(Repair charges may be incurred depending on existing or
extended warranty programs.)
— Short-term equipment loans that allow photographers to
evaluate equipment prior to an actual purchase and/or borrow
unique or limited availability lenses for one-time shoots.
— Direct access to dedicated customer service representatives in
PENTAX headquarters to answer technical questions, arrange
product loans, or monitor equipment through the repair process
to make sure the repair process is timely.
PPS membership is limited to PENTAX professional photographers who
derive 51 percent or more of their annual income from photography.
Membership may be obtained by completing a PENTAX Professional Service
program application. Interested photographers are asked to complete
the application, provide an original signature and mail it to the
address listed on the form (fax or e-mail copies of this application
will not be accepted). PENTAX will notify new members about acceptance
within 2-3 weeks. At the time of acceptance, PENTAX will provide more
information about rush repair servicing, short-term product loans, and
a list of the contact information for PPS customer service
representatives who will be able to assist with any aspect of the PPS
program, products and services.
For more information about the PENTAX Professional Services
program including an application, e-mail customer.followup@pentax.com
or call 1-800-877-0155 (press “0” and ask to speak to PENTAX
Professional Services).
PENTAX Imaging Company is an innovative leader in the production
of digital SLR and compact cameras, lenses, flash units, binoculars,
scopes, eyepieces and mobile printers and scanners. For more than 80
years, PENTAX technology has developed durable, reliable products that
meet the needs of consumers and businesses. With headquarters in
Golden, Colorado, PENTAX Imaging Company is a division of PENTAX of
America, Inc.